Privacy Policy for 枕草子学

At 枕草子学, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide to us when you use our online platform for Japanese language education and cultural immersion courses. Your use of our site signifies your acceptance of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Identification Information: We collect information that can identify you directly, such as your full name, email address, postal address, and contact number, particularly during registration, enrollment in courses (including JLPT preparation, business Japanese, customized curricula), or when contacting our support team.
• Educational and Course-Related Information: Details regarding your language learning goals, current Japanese proficiency level, course preferences (e.g., conversational practice, writing workshops), progress in courses, assignment submissions, and feedback.
• Payment Information: When you purchase courses or services, we collect necessary payment details. This information is securely processed by third-party payment processors, and we do not store sensitive payment card details on our servers.
• Technical and Usage Data: Information about your device and how you interact with our online platform, including your IP address, browser type, operating system, referral URLs, pages viewed, time spent on our site, and unique device identifiers. This helps us understand user behavior and improve user experience.
• Communication Information: Records of your communications with us, including emails, chat interactions, and inquiries, to better assist you and improve our services.

2. How We Use Your Information

We use the information we collect for various purposes, primarily to deliver and enhance our online language education services.

• To Provide and Manage Our Services: This includes registering your account, enrolling you in Japanese language courses, facilitating cultural immersion, personalized curriculum development, and managing your progress.
• For Communication: To send you important updates, course-related information, administrative messages, and to respond to your inquiries and support requests.
• To Personalize Your Experience: Tailoring course content, recommendations, and communication based on your learning needs and preferences for JLPT preparation, business Japanese, or conversational practice.
• For Improvement and Development: Analyzing usage data to understand how our online platform is used, identify areas for improvement in our instruction and services, and develop new features or courses (e.g., new writing or grammar workshops).
• For Security and Legal Compliance: To ensure the security of our platform, prevent fraud, and comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell your personal data to third parties. We may share your information in specific situations:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our online platform, conducting our business (e.g., payment processing, hosting, analytics, customer support), or servicing you, provided they agree to keep this information confidential and secure.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction, provided the acquiring entity agrees to adhere to this Privacy Policy.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, disclosure, alteration, or destruction. This includes encryption, access controls, and secure server infrastructure. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA) or the UK, you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: